FAQ'S
1. WHEN WILL MY ORDER BE SHIPPED?
Shipping charges: Free for all orders.
Order Handling time: 1-2 business days
Transit (Travelling) Time : 3-4 business days
2. CHANGE OR CANCEL MY ORDER
You may exchange or cancel your order and address details within 24 hours after purchase. Please contact your email as soon as possible with your change requests, and label the subject line: CHANGE MY ORDER or CANCEL MY ORDER and make sure to include your FULL NAME and ORDER NUMBER.
3. WHO DO I CONTACT FOR PRESS INQUIRIES?
For all press inquiries, email us at support@lyzobag.store and your email will be forwarded to the right person!
4. WHAT CARRIER DO YOUR ORDERS SHIP WITH?
All UK orders are shipped via DHL, UPS, or USPS Express.
5. ARE THERE DUTIES FOR United Kingdom ORDERS?
No additional fees!
6. WHAT METHODS OF PAYMENT DO YOU ACCEPT?
We accept major debit and credit cards, including:
- American Express
- Apple Pay
- Diners Club
- Discover
- JCB
- Master Card
- Paypal
- Visa
7. CAN I RECEIVE A REIMBURSEMENT?
However, you can get your money back by returning the product, If you are not happy with the product you’ve received from us.
FOR MORE INFORMATION
Trade name: Lyzobag
Support : 24/7
Business Hours : 9:00 AM to 5:00 PM (Monday to Friday)
Business Number : +44 790 8624 118
Business Mail : support@lyzobag.store
Business address: Office 1282 182, 184 High St N, London E6 2JA, United Kingdom